Mediation offers the opportunity for the owners of a conflict to resolve it themselves. They don’t give it away to a trial judge or an arbitrator or a higher level of management.
With the enhanced communication and better understanding that the mediation process brings, resolutions tend to be mutually supportive and long-lasting – exactly the attributes needed to make the workplace a better place for those in conflict and those around them.
Mediation is not arbitration. . .Mediation – What is it? What isn’t it?
Mediation is a broad term that covers lots of variations. Read about the Mediation Maze to learn more.
Used early in a conflict, mediation process reduces the likelihood of a costly adversarial contest. Preventive Mediation